Terms of Service

Effective Date: April 11, 2026

These Terms of Service ("Terms") govern your access to and use of the Ronin platform, operated by Bromin7, Inc. ("Company", "we", "our", or "us"). By accessing or using Ronin, you agree to be bound by these Terms. If you do not agree, do not use the platform.

Bromin7, Inc.
115 Broadway, 5th Floor
New York, NY 10006

1. Service Description

Ronin is a software-as-a-service (SaaS) AI-powered CRM and communication platform that enables businesses to manage contacts, automate outreach, handle conversations across multiple channels (SMS, email, voice, and web chat), and integrate with third-party services including email providers, telephony services, and calendar platforms. Ronin provides tools for pipeline management, scheduling, and AI-assisted communication workflows.

2. Accounts and Authorized Use

To use Ronin, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Ensuring that all users within your organization who access Ronin comply with these Terms
  • Notifying us promptly of any unauthorized access or suspected breach of your account

You may not share your account credentials with unauthorized parties or use the platform on behalf of a third party without their authorization.

3. Connected Third-Party Services

Ronin allows you to connect third-party services to extend platform functionality. By connecting these services, you authorize Ronin to access and act on your behalf within those services as described below.

Google and Gmail

If you connect a Google account, Ronin will access Gmail data (including messages, thread identifiers, and account information) to provide inbox synchronization and email communication features within the platform. When email sending functionality is enabled and explicitly initiated by you, Ronin may send email from your connected Gmail account on your behalf.

Your use of Google services through Ronin remains subject to the Google Terms of Service and applicable Google product terms and policies. Ronin's use of Google API data is governed by the Google API Services User Data Policy, including the Limited Use requirements.

Twilio and Telephony Providers

SMS and voice functionality is provided in part through Twilio and other telephony providers. Use of these features is subject to applicable carrier terms, the Twilio Acceptable Use Policy, and all applicable telecommunications laws and regulations, including the Telephone Consumer Protection Act (TCPA) and carrier messaging guidelines. You are responsible for ensuring you have appropriate consent before sending messages to any recipient.

Calendar Integrations

If you connect a calendar service, Ronin will access availability and booking data to enable scheduling features. You remain responsible for the accuracy of your calendar data and for any commitments made through the scheduling functionality.

4. Communications Consent and Compliance

You agree to use Ronin's communication features in compliance with all applicable laws and regulations, including:

  • The Telephone Consumer Protection Act (TCPA)
  • The CAN-SPAM Act
  • Applicable state and international privacy and communications laws
  • Wireless carrier messaging guidelines and policies

You are solely responsible for obtaining all legally required consents from your contacts before initiating any communication through the platform. Ronin provides tools to facilitate compliant messaging but does not guarantee that your use of those tools will satisfy any particular legal standard. Legal compliance is your responsibility.

5. Anti-Spam and Prohibited Conduct

You may not use Ronin to:

  • Send unsolicited commercial messages (spam) or messages to recipients who have opted out
  • Engage in deceptive, misleading, or fraudulent communications
  • Harvest, scrape, or collect contact information without appropriate consent
  • Transmit malware, phishing content, or other harmful material
  • Impersonate any person or entity or misrepresent your identity or affiliation
  • Violate any applicable law, regulation, or third-party right
  • Interfere with or disrupt the integrity or performance of the platform or its underlying infrastructure
  • Attempt to gain unauthorized access to the platform or its related systems

We reserve the right to suspend or terminate accounts that violate these prohibitions without notice.

6. AI-Generated Content

Ronin uses artificial intelligence to generate suggested message content, summaries, and other outputs ("AI Output"). AI Output is provided as a tool to assist you and is not guaranteed to be accurate, complete, or appropriate for any particular purpose. You are solely responsible for reviewing AI Output before acting on it or sending it to any recipient. Ronin makes no warranty regarding the accuracy, reliability, or fitness of AI Output for any specific use. You assume all risk arising from reliance on AI-generated content without independent review.

7. Service Availability and Modifications

We will use commercially reasonable efforts to provide reliable access to the Ronin platform, but we do not guarantee uninterrupted availability. We may perform maintenance, apply updates, or temporarily suspend service without prior notice when reasonably necessary.

We reserve the right to modify, discontinue, or restrict features of the platform at any time. We will endeavor to provide reasonable notice of material changes where practicable.

8. Intellectual Property

All rights, title, and interest in and to the Ronin platform — including software, design, trademarks, logos, and documentation — are owned by Bromin7, Inc. or its licensors. These Terms do not grant you any ownership rights in the platform.

You retain ownership of data you input into Ronin, including your contact records, message content, and business data. By using the platform, you grant us a limited license to process and store your data solely to provide the services described in these Terms.

9. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party in connection with the platform that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information. This obligation does not apply to information that becomes publicly available through no fault of the receiving party, or that the receiving party independently develops or receives from a third party without restriction. We protect your data as described in our Privacy Policy.

10. Termination

You may stop using Ronin and close your account at any time by contacting us. We may suspend or terminate your access to the platform if you violate these Terms, engage in conduct that poses a risk to the platform or other users, or for any other reason at our discretion upon reasonable notice where practicable.

Upon termination, your right to access and use the platform ceases immediately. Provisions of these Terms that by their nature should survive termination will do so, including limitations of liability, disclaimers, and indemnification.

11. Warranties and Disclaimers

THE RONIN PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS OR THAT ANY ERRORS WILL BE CORRECTED.

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY AI OUTPUT GENERATED BY THE PLATFORM.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BROMIN7, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New York, New York.

14. Changes to These Terms

We may update these Terms from time to time. We will post any changes on this page with an updated effective date. Continued use of the platform after changes are posted constitutes acceptance of the updated Terms. If we make material changes, we will make reasonable efforts to notify you.

15. Contact

For questions about these Terms:

hello@ronin-os.com

Bromin7, Inc.
115 Broadway, 5th Floor
New York, NY 10006