Ronin handles every lead, reply, follow-up, and booking — automatically.
Reorder confirmation — Lisinopril 10mg
Auto-enrolled in "Reorder Confirmation" playbook. Task created: Verify insurance coverage.
Thanks! Can you also check if the copay changed? Last time it was $12.
Checking now! Your copay is still $12 for a 90-day supply under your current plan. No changes.
Patient: Yes, and I also wanted to check if my copay changed with the new plan...
Ronin: Let me pull up your updated benefits. One moment please.
Patient:speaking...
Rx reorder (Lisinopril 10mg, 90-day) — submitted. Insurance verification pending — callback scheduled.
Conversations
Ronin answers, qualifies, follows up, and books — bringing your team in only when it matters.
Ronin Engine
Ronin filters noise, merges duplicates, detects intent, and routes every conversation to the right action.
Execution
Leads move, conversations progress, and outcomes happen without manual CRM work.
Insurance inquiry
No reply yet
Support request
Intent score 92%
Reorder request
Thu 2:00 PM
Mon 10:00 AM
Wed 3:30 PM
Agents
Ronin doesn't just suggest what to do. It acts — across voice, messaging, and your team's workflow.
Ronin Voice
Ronin Voice answers instantly, qualifies the inquiry, and manages the conversation — escalating to a human when needed.
"What about the copay changes for my plan?"
"Let me pull up your current benefits. One moment..."
Playbooks
Ronin doesn't run fixed sequences. It adapts in real time — based on intent, behavior, and outcomes.
Outcomes
Adaptive sequence
Initial touchpoint sent automatically
Watching for signals — 48h threshold
Second channel activated based on behavior
Customer replied — appointment booked
Ronin Copilot
Ronin handles execution — but you stay in control. Step in, edit, approve, or take over at any moment.


Ronin
Control & Visibility
Full visibility into every message, decision, and action — with humans able to intervene at any time.
| Channel | Contact | Status | Confidence | Tokens | Cost |
|---|---|---|---|---|---|
| Maria Santos | Active | 92% | 1,247 | $0.12 | |
| David Martinez | Resolved | 88% | 834 | $0.03 | |
| Lisa Thompson | Pending | 75% | 612 | $0.08 | |
| Angela Park | Booked | 95% | 1,891 | $0.05 | |
| John Wilson | Follow-up | 82% | 445 | $0.04 | |
| Sarah Kim | Pending | 71% | 328 | $0.06 | |
| Emily Moore | Scheduled | 89% | 1,102 | $0.15 |
From first contact to booked appointment — automatically.